Hierarchy of Trust: The 5 Experiential Levels of Commitment

Nielsen Norman Group, March 6, 2016
Persuasive Design, Credibility, Trust & User eXperience
By Kate Sherwin

“Summary: Sites must meet users' basic trust needs before they demand that visitors enter information or engage with them. The trust pyramid has 5 distinct levels of user commitment, each with separate design requirements before users will give a website what it wants from them.”

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Web UX 2016 vs 2004 & How to Maximize User Research Insight

Nielsen Norman Group, December 29, 2016 & January 12, 2017
Web, Usability & User eXperience
By Jakob Nielsen

“Jakob Nielsen presents a rare longitudinal study of 12 years' evolution in web usability: what's gotten better, and where we still need to improve, and discusses how to base design changes on valid UX research methods and gain the biggest ROI from the usability investment.”

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Brand Is Experience in the Digital Age

Nielsen Norman Group, July 3, 2016
Branding, Interaction Design
By Kate Kaplan

“Summary: While branding has been around since people began buying and trading goods, the definition has evolved in the Digital Age. Consumers now have a wider range of interaction with companies and greater choice in product selection. Today, brand is the holistic sum of customers’ experiences, composed of visual, tonal and behavioral brand components, many of which are shaped by interaction design.”

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ACE: the Accessible Colour Evaluator

ACE: A Colour Palette Design Tool for Balancing Aesthetics and Accessibility
Journal: ACM Transactions on Accessible Computing, January 2017
By Garreth W. Tigwell, David R. Flatla, and Neil D. Archibald

This websites contains a web development tool, which can be found under the heading Palette. The purpose of the tool is to assist web designers and developers in selecting a range of colours to use on a website and quickly reveal which pairs will pass or fail at the three different WCAG 2.0 contrast ratio values.

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Fluff Busting (FB) Purity

F.B. Purity - Clean Up and Customize Facebook
By Steve

F.B. (Fluff Busting) Purity is a Facebook customizing browser extension. It alters your view of Facebook to show only relevant information to you. It lets you remove the annoying and irrelevant stories from your newsfeed such as game and application spam, ads and sponsored stories. It can also hide the boxes you don't want to see on each side of the newsfeed.

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From URL to Interactive

A List Apart

“When we think about it, our whole industry depends on our faith in a handful of “black boxes” few of us fully understand: browsers. We hand over our HTML, CSS, JavaScript, cross our fingers, and hope they render the experience we have in our heads. But knowing how they work can really get you out of a jam when things go wrong. That’s why we’ve assembled a handful of incredibly knowledgeable authors to take us under the hood in this four-part series. Join us on this trip across the web, into the often foggy valley between code and experience.”

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Office Ipsum

What you see is what you get. Great stuff to fill that space as you build out that website with filler text, and have some fun with it…

Shotgun approach we want to see more charts for knowledge process outsourcing and we've got to manage that low hanging fruit organic growth.

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